The changing CX company CEOs
Avaya is latest CX vendor to announcement CEO transition
Avaya CEO Alan Masarek will step down on September 1, 2024, and pass the baton to board chair Patrick Dennis. According to the news release, Masarek will retire at the end of the calendar year.
Masarek will have led the storied but beleaguered company for about two years.
Does running a CX company ca…
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